Below are some of the questions we hear most often from our customers. From ordering fresh lobster to understanding shipping and storage, we’ve compiled answers to help you get the most out of your seafood experience.

If you don’t see the information you’re looking for, don’t worry—our team is always happy to help. As a family-run business dedicated to sustainably sourced seafood and supporting our local fishing community, we pride ourselves on providing personalized guidance. Reach out to us with your inquiry, and we’ll make sure you get the answers you need.

Can I buy in bulk?

Discover high-quality products at competitive wholesale rates. Our premium offerings stand out from the rest, making us the trusted choice for businesses. Shop online today or contact us by phone or email to get the latest wholesale pricing and place your order. Browse our products now.

How are my orders packed?

Each order is carefully hand-packed by our trained experts using top-quality packaging materials and industry-leading practices. For live product orders, we ensure humane shipping and packing procedures to guarantee safe delivery. Trust us for reliable, secure, and professional packaging every time!

How do I check the status of my order?

Every online order is assigned a unique tracking number or shipping manifest number for easy tracking. We partner with trusted carriers like UPS, FedEx, and major airlines for air cargo to ensure fast and reliable delivery. Track your shipment every step of the way with our seamless shipping process.

When is Maine lobster season?

Enjoy fresh, wild-caught Maine lobsters delivered year-round! We offer all types of lobster shells, including hard shell, soft shell, new shell, old shell, and summertime shedders. Perfect for seafood lovers looking for authentic Maine lobster straight from the source.

How do I store live lobsters upon arrival?

Retail orders delivered to your front door or wholesale orders to your place of business. If a salt water tank is not an option, then we advise all customers to keep in a refrigerated capacity until you are ready to prep for cooking.

What should I do if my order has been compromised or damaged?

Please take clear photos of any issues with your order as soon as it arrives and contact our customer support team right away. This helps us quickly process your claim and arrange a replacement or reshipping of your order. Providing photo evidence ensures a faster resolution and a better shopping experience.

Can I get whole fish or just filets?

Our expert sales team is here to help with all your seafood needs, including fish cuts, portion sizes, custom counts, and specialty orders. Whether you’re looking for fresh, high-quality seafood or personalized options, we’ve got you covered.

What are your hours of operation?

Open Monday to Friday: 7:00 AM to 3:00 PM

Weekend Hours: Saturday and Sunday from 7:00 AM to 11:00 AM

 

 

Visit us during our convenient weekday and weekend hours!

How do I buy lobster meat?

Looking to buy fresh lobster meat or live Maine lobsters? Shop online or call all our sales team 207-799-0155!

Ocean to Plate

We are proud to source our seafood directly from fishermen, suppliers, and diggers that we know and trust. With Klenda you can expect sustainable, traceable, and always fresh seafood.

Products
Lobster linguine and seasonal salad

Get in Touch

Have a question, or want to place an order? Fill out our contact form and we’ll contact you directly!

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